“Do-undo-redo”: unlocking sustainable strategic renewal in services after the coronavirusCarlos Martin-Rios
While many nations, companies, and individuals are still reeling from the negative effects of the financial crash that began in 2007 and then ground on through the years, the Covid-19 has hit hardly affecting many economies, and specially those related to the service industries. Services are often among the first and hardest hit by turmoil.…