Monthly Archives: August 2019

Finding My Way in Healthcare Research
Leonard Berry

In 2003, I published my first medical journal article, and it couldn’t have come at a better time for me. To explain, I need to revisit the 1980s when I teamed with my Texas A&M University colleagues A. Parasuraman and Valarie Zeithaml to conduct and publish the earliest research conceptualizing and measuring service quality. I…

RSM hosts the first Global Responsible Research Summit
Wilfred Mijnhardt

Contributing to a better world through better research A majority of scholars, academics and deans of business schools agree that it’s vital to create a new research ecosystem centred on credible and useful research. But so far, achievements have been scarce. That’s now changing. The discussion moved from the theoretical to the actual in July…