RRBM Honor Roll

The RRBM Honor Roll publications have been selected as examples of research that is both rigorous and relevant. The listing below offers credible insights for society.

These publications have been selected for the RRBM Honor Roll by the Selection Board with the exception of 2019 articles selected by a pre-test review panel.

 

Nature of the publicationJournal article
Title of the publication“How Do I Carry All This Now?” Understanding Consumer Resistance to Sustainability Interventions
Journal name/Book publisherJournal of Marketing
DOIdoi.org
Abstract

Given the increasingly grave environmental crisis, governments and organizations frequently initiate sustainability interventions to encourage sustainable behavior in individual consumers. However, prevalent behavioral approaches to sustainability interventions often have the unintended consequence of generating consumer resistance, undermining their effectiveness. With a practice–theoretical perspective, the authors investigate what generates consumer resistance and how it can be reduced, using consumer responses to a nationwide ban on plastic bags in Chile in 2019. The findings show that consumer resistance to sustainability interventions emerges not primarily because consumers are unwilling to change their individual behavior—as the existing literature commonly assumes—but because the individual behaviors being targeted are embedded in dynamic social practices. When sustainability interventions aim to change individual behaviors rather than social practices, they place excessive responsibility on consumers, unsettle their practice-related emotionality, and destabilize the multiple practices that interconnect to shape consumers’ lives, ultimately leading to resistance. The authors propose a theory of consumer resistance in social practice change that explains consumer resistance to sustainability interventions and ways of reducing it. They also offer recommendations for policy makers and social marketers in designing and managing sustainability initiatives that trigger less consumer resistance and thereby foster sustainable consumer behavior.

Author #1Claudia Gonzalez-Arcos
Affiliation Author #1Adolfo Ibáñez University and The University of Queensland
Author #2Alison M Joubert
Affiliation Author #2The University of Adelaide
Author #3Daiane Scaraboto
Affiliation Author #3University of Melbourne
Author #4Rodrigo Guesalaga
Affiliation Author #4Universidad Finis Terrae
Author #5Jörgen Sandberg
Affiliation Author #5The University of Queensland